| Name | Description | Data Type | Len | Dec. | View lines | View type | Inst. | Visible | Codetable |
|---|---|---|---|---|---|---|---|---|---|
| BUSSEC | Business Sector | Text | 2 | 1 | 30 | Edit | Yes | Public | BUSTXT |
| TRNCLS | Transaction Class | Text | 3 | 1 | Edit | Yes | Public | TRNCLS | |
| CHA | Channel | Text | 3 | 1 | Edit | Yes | Public | CORTYP | |
| PRCTIM | Processing Time | Numeric | 3 | 0 | Edit | Yes | Public | ||
| SLATIM | SLA Limit | Numeric | 4 | 0 | Edit | Yes | Public | ||
| RELTIM | Control Release Processing Time | Numeric | 3 | 0 | Edit | Yes | Public | ||
| BUFTIM | Buffer Time | Numeric | 3 | 0 | Edit | Yes | Public | ||
| CUTTIM | Cut-Off Time | Text | 5 | 1 | Edit | Yes | Public | ||
| SLAINR | INR from Depending SLA | Text | 8 | 1 | Edit | Yes | Public | ||
| INR | Internal Unique ID of Service Level Agreement Entrys | Text | 8 | 1 | Edit | Yes | Public | ||
| SLADAY | SLA Days Limit | Numeric | 1 | 0 | Edit | Yes | Public | ||
| ETGEXTKEY | Entity Group of Service level Agreement Entries | Text | 8 | 1 | Edit | Yes | Public |
| Name | Fields | Properties |
|---|---|---|
| SLE_IDX | INR | Unique |
| SLE_SLAINR | SLAINR |
/
INR
The business sector to which the Service Level Agreement applies.
The business sector to which the Service Level Agreement is to apply.
Type of transaction
Type of transaction
This field contains the medium to which the Service Level Agreement is to apply.
This field contains the medium to which the Service Level Agreement is to apply.
Assumed processing time in minutes.
This field contains the value for the processing time and contains the time specified by the bank for processing, i.e. the time required by a bank staff member / verifier for capture / release.
Assumed processing time in minutes.
This field indicates the value for the SLA Limit and thus contains the maximum duration of an order, i.e. specifically until the customer receives feedback (as a rule, in the form of correspondence) on his order. The content of the field must be greater than the sum total of processing time and the manager's processing time.
Assumed time required for check&release in minutes.
This field indicates the time in minutes required for a release.
This field contains the value for the buffer time and shows when an order is to be converted from normal ('green') to warning ('yellow').
This field serves to inform the user as early as possible about the possible violation of an SLA.
This field contains the value for the buffer time and shows when an order is to be converted from normal ('green') to warning ('yellow') This field serves to inform the user as early as possible about the possible violation of an SLA.
This field indicates the value for the cut-off time and thus contains the time at which the daily processing cut-off is to be made.
All orders received after the defined cut-off time will only be available for processing on the following business day.
This field indicates the value for the cut-off time and thus contains the time at which the daily processing cut-off is to be made, in other words, all orders received after the defined cut-off time will only be available for processing on the following business day.
Unique internal ID of the related Service Level Agreement record.
Internal ID of the related Service Level Agreement record.
Unique internal ID of a record within the table. The INR is a text field, which is created by retrieving the next valid entry from the counter of this table. The field INR is used to enable links from other tables to this table.
For contractdata the INR also links the two tables xxD and xxT as associated entries hold the same INR.
Unique internal ID of a record within the table. The INR is a text field, which is created by retrieving the next valid entry from the counter of this table. The field INR is used to enable links from other tables to this table.
For contractdata the INR also links the two tables xxD and xxT as associated entries hold the same INR.
This table is defined on entity group level with separate entries for each entity group. This field holds the EXTKEY of the entity group which is the logical owner of this entry. This field is filled automatically during insert and is used as filter when accessing the database. Without special implementation only entries of the entity group of the currently active entity are visible to the user.
This field holds the external key of the owning entity group to identify the logical owner of this entry. This field is filled automatically during insert and is used as filter when accessing the database. Without special implementation only entries of the currently active entity group are visible to the user.
Default value for the SLA limit defined in the system configuration.
It contains the maximum duration of an order, i.e. specifically until the customer receives feedback (as a rule, in the form of correspondence) on his order.
Default value for the SLA limit defined in the system configuration.
It contains the maximum duration of an order, i.e. specifically until the customer receives feedback (as a rule, in the form of correspondence) on his order.